Port Douglas accommodation At The Mango Tree privacy policy

At The Mango Tree we respect your privacy

Your privacy is important to us! At The Mango Tree we respect and protect your privacy. Our site is a safe environment for anyone who visits and we are committed to providing you with the best possible online service and experience. We never rent, sell or share any information you give us.

General information

When you visit The Mango Tree site, we collect some basic information that does not identify individual users. This includes which pages are visited and any feedback from our visitors. We then collate this information with other pieces of information to improve our site and make your experience on the site as valuable and efficient as possible.

On some pages, you can make enquiries, register to receive special offers or interact via forums and survey’s. The types of personal information collected on these pages are:

  • First and last name
  • Street address
  • Email address
  • Phone number

We use the information you provide about yourself when interacting with our website to respond to you and to track marketing statistics. We do not share this information with outside parties.

We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Credit card processing and security

When you access the bookings pages of our website you will switch to https://www.thebookingbutton.com.au Note the prefix “https” at the start of this address. This means Hypertext Transfer Protocol Secure (HTTPS) and is a combination of Hypertext Transfer Protocol (HTTP) with SSL/TLS protocol. It provides encrypted communication and secure identification of a network web server.

This website is owned by Siteminder and is an industry leader in Channel Management and Online Distribution Solutions. SiteMinder connects properties from all over the world to a wide selection of accommodation websites around the globe all from one central webpage.

SiteMinder’s market leading technology is trusted by thousands of accommodation providers throughout the world to manage their online room distribution and sales made through the secure online booking portal The Booking Button.

Reserving your accommodation at The Mango Tree via The Booking Button is absolutely safe – you never have to worry about credit card safety.

Your credit card details are provided to us when we access your booking information via our secure login to The Booking Button and we then use that information to process a manual transaction via our EFTPOS facility.

Information you enter in The Booking Button reservation form is only used to process and record your booking and is then destroyed after your stay.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.